FAQMhobby.eu

How long does delivery take?

Orders are shipped the same or next business day. Delivery in Lithuania takes 1–2 business days

How much is the delivery cost?

The price depends on the chosen delivery method. Omniva, LP Express, DPD parcel machines — from €2.49.

Do you ship to Latvia and Estonia?

Yes, delivery to LV/EE takes 2–3 days

Can I pick up the order in person?

Currently we do not offer local pickup

Are the products original?

Yes. We work only with official manufacturers and suppliers.
Brands include Tamiya, Mr.Hobby, AK Interactive, Vallejo, Green Stuff World, VMS and more

Are all items in stock?

If you can add an item to the cart — it is in our local stock

Do model kits include instructions?

Yes, all kits come with original instructions

Are the paints suitable for plastic?

Yes. All paints we sell are made for scale modeling and plastic surfaces

Do I need to register to place an order?

No, you can checkout as a guest

What payment methods do you accept?

We accept card payments, online banking and other secure methods

Can I pay on delivery?

No, cash on delivery is not available

Can I return an item?

Yes, unused items can be returned within 14 days

How do returns work?

Contact us by email info@mhobby.eu to receive instructions.
Products must be unused and in original packaging

I received a damaged item — what should I do?

Contact us the same day with photos — we will replace it or refund you

Can you recommend paints or tools for my project?

Yes, we are happy to help — just contact us

Can you order an item that is not in your shop?

Yes, if the manufacturer has it in stock, we can order it

Do you offer discounts?

Yes — the best deals are sent to newsletter subscribers